Privacy Policy

This Privacy Policy explains how Forthsuite handles information from website visitors, service enquiries, and custom operations engagements.

1. Information We Collect

We collect the information needed for the product or service you use.

• Contact, company, role, and enquiry information supplied through forms, email, meetings, or proposals.
• Scope, workflow, system, operational, and project information a client chooses to provide for an audit or accepted engagement.
• Contracts, project communications, deliverables, invoices, and support records created while providing an agreed service.
• Technical and usage data such as IP address, browser, device, requested pages, and cookie choices.

2. How We Use Information

We use this information to respond to enquiries, scope and deliver agreed work, administer contracts and invoices, communicate about the engagement, secure and improve our services, and comply with legal obligations.

3. When We Share Information

We share information with service providers needed to communicate, host, secure, and deliver the agreed work, with product or platform providers authorised in the project scope, and when required by law. We do not sell personal information.

4. Data Retention

We retain information for as long as needed to provide the requested service and meet security, fraud-prevention, accounting, dispute, and legal obligations. When information is no longer required, we delete or de-identify it.

5. Security

We use administrative, technical, and organisational safeguards designed to protect information. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.

6. Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or export personal data, or to object to certain processing. We may need to verify your identity before acting.

7. Contact

For questions, privacy requests, or deletion requests, use the contact options at https://forthsuite.io/contact.